Information We Collect

Depending on how you interact with the store, we may collect:

• Identity information, such as your name.
• Contact information, including email address, phone number, billing address, and delivery address.
• Order information, including products purchased, order value, returns, and customer service records.
• Payment-related information processed by authorized payment providers.
• Device and browsing information, such as IP address, browser type, device type, pages viewed, and interaction data.
• Information you voluntarily provide through messages, reviews, surveys, or support requests.

How We Use Information

We may use personal information to:

• Process payments, fulfill orders, and arrange delivery.
• Send order confirmations, shipping updates, and service notices.
• Handle returns, refunds, disputes, and customer support.
• Maintain store security and help prevent fraud or unauthorized transactions.
• Improve our website, products, communications, and customer experience.
• Send marketing communications when permitted and provide an unsubscribe option.
• Meet legal, accounting, tax, compliance, and recordkeeping obligations.

Cookies and Similar Technologies

Our store may use cookies, pixels, and similar technologies to remember preferences, keep shopping functions working, understand site performance, and support relevant marketing.

You may control cookies through your browser settings and any consent controls available on the website. Disabling certain cookies may affect checkout, account, or website functionality.

How Information May Be Shared

We may share information only as reasonably necessary with:

• Shopify and providers supporting our online store.
• Payment processors and fraud-prevention providers.
• Warehouses, fulfillment partners, shipping carriers, and customs providers.
• Technology, analytics, communication, and customer-support providers.
• Professional advisers, regulators, courts, or authorities when legally required.
• A successor organization in connection with a lawful merger, restructuring, financing, or sale of business assets.

We do not authorize service providers to use personal information for unrelated purposes.

Behavioral Advertising

Where permitted, we may work with advertising or analytics providers to understand store activity and present more relevant content. Depending on applicable law, certain disclosures may be treated as targeted advertising, sharing, or a sale of personal information.

You may contact us to request information about available privacy choices. We will not discriminate against you for exercising a legally protected privacy right.

Data Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, fraud prevention, legal compliance, tax and accounting requirements, dispute resolution, and enforcement of agreements.

Retention periods vary according to the type of information and the reason it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.

Please protect your account credentials and contact us promptly if you believe an account or transaction has been used without permission.

Your Privacy Rights

Depending on your location, you may have the right to request access, correction, deletion, restriction, portability, or information about how personal data is used and disclosed. You may also have the right to withdraw consent or opt out of certain marketing or targeted advertising activities.

To submit a request, email service@csqadferg.com. We may need to verify your identity before completing the request. An authorized agent may submit a request where permitted by law and supported by appropriate authorization.

Children’s Privacy

Our products may be intended for use by families, but our website is directed to adults. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information without appropriate authorization, please contact us so that we can review and address the matter.

International Processing

Your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international data transfers.

Policy Updates

We may update this Privacy Policy to reflect changes in our services, legal obligations, or privacy practices. The current version will be displayed on this page.